*****UNREFUNDABLE***** ****** NON-EXCHANGEABLE******
"Please Note: A 3% processing fee applies to all credit card transactions. There are no fees for payments made via Zelle, Venmo, or Cash App."
Cancellation Policy:
Our cancellation policy ensures fairness and respect for both our clients and therapists. To cancel an appointment, we require a minimum of 24-hour notice. If canceled within this timeframe, there will be a 50% charge applied.
However, if the therapist is already en route to your location or has arrived on the premises, the full charge for the scheduled massage session will be applied. This policy is in place to honor the time and commitment of our therapists, as well as to manage our appointment schedule efficiently.
Please note that due to the weight of our massage table, we are unable to navigate stairs. Therefore, we reserve the right to decline massage appointments scheduled in locations requiring staircase access. We apologize for any inconvenience this may cause.
We appreciate your understanding and cooperation in adhering to our cancellation policy.
Packages can be shared among family members.
They are designed for monthly use but must be utilized at least every two months. If not, a $35 fee will be applied per person regularly using the package.
Packages are intended for consistent use. If a client falls off routine, they may be asked to pay individually when their package runs out.
Packages of 10 are strictly for clients planning a minimum of two massages per month. This option also includes couples planning monthly massages together.
Cancellation and Refund Policy:
Commitment: Massage packages are a commitment to your body, with the understanding that consistent massage provides the best benefits for recovery. Refunds are not available once a package is purchased.
Consistency: By committing to a massage package, you agree that this time is not a luxury but something your body needs. If circumstances change after purchase, you will need to use the package; no refunds will be issued.
Cancellation Charges: If you need to cancel a session, the following charges will apply:
50% of the original cost if the cancellation occurs within 24 hours of the appointment. (From Credit Card on File)100% of the original cost if the cancellation occurs while en route or on the premises.
If you’re unable to commit to consistency, my hourly rate is more than fair—please consider paying per session instead.